At Ceydeo, we are deeply committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit and shop at our website. By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Personal Identification Information: This includes your name, email address, shipping and billing addresses, phone number, and payment details. We collect this information when you register on our site, place an order, subscribe to newsletters, or fill out any form.
- Technical Information: We automatically collect certain data about your device, such as your IP address, browser type, and operating system. We also collect data related to your browsing activity on our website, including the pages you visit, time spent on those pages, and other usage details.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze our website’s performance. These help us track your behavior on our site to offer tailored content and advertisements.
2. How We Use Your Information
The information we collect is used to:
- Process your orders, deliver products, and manage payments.
- Improve our website and services by analyzing user behavior and preferences.
- Communicate with you regarding order status, special offers, and promotions.
- Personalize your shopping experience by offering recommendations based on your browsing and purchase history.
- Maintain the security of our website and prevent fraud.
3. Data Sharing and Disclosure
At Ceydeo, we respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or conducting marketing campaigns. These providers are obligated to protect your data and only use it for the services they provide to us.
- Legal Compliance: We may disclose your personal information if required by law, such as in response to a court order, or to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your browsing experience and analyze website performance. Cookies allow us to:
- Remember your login information and preferences.
- Provide relevant advertisements based on your browsing behavior.
- Track user activity and website usage for better insights and improvements.
You can control the use of cookies through your browser settings. However, disabling cookies may limit some functionalities on our website.
5. How We Protect Your Data
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include the use of encryption technologies, secure servers, and other physical and electronic safeguards.
Despite our efforts, no system is entirely secure. We encourage you to take steps to protect your own data, such as using strong passwords and logging out after using shared devices.
6. Your Rights
You have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at support@ceydeo.com.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or post a notice on our website. Your continued use of our site after any updates constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Ceydeo Customer Support
Email: support@ceydeo.com
Address: Ceydeo Technologies, 398/18/1, Naiwala Rd, Udugampola, Sri Lanka.
Whatsapp: +94718926246
Facebook Page: https://www.facebook.com/ceydeo
*This Privacy Policy is effective as of 2023/01/01.
